Important Notice

Dear Valued Customers,

Thank you for your continued support and trust in Heeger Materials Inc. We regret to inform you that due to internal operational issues, we are currently unable to respond to emails or process orders in a timely manner.

For orders that have been paid but not yet shipped, we will prioritize processing refunds. However, please understand that due to our internal adjustments, this may take 6-7 months. For any orders placed that have not yet been shipped, we recommend that you cancel them through the relevant channels.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. Should you have any questions or require further information, please bear with us, and we will reach out to you promptly once we resume normal operations.

Thank you for your understanding and support!

Best regards,

Heeger Materials Inc.

12/22/2025